Learn every tool in the Carrier and Affiliate portals — step by step, at your own pace. Feel confident and comfortable using every feature.
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From application to first login — everything you need to get approved and inside the portal.
Walk through the carrier application — credentials, documents, and how to get approved fast.
How the login works, what the shape puzzle is for, and how to stay signed in safely.
How the $100/week Carrier Portal membership works, how to pay, and how to cancel anytime.
A full tour of every tab in your portal — from the dashboard to payroll, load alerts, and the tariff generator.
Understand the dashboard cards, the Direct Connect banner, the referral widget, and the live load feed.
Use the General channel to talk to every carrier, or send private direct messages to specific members.
Browse live household goods freight, filter by state and cube, and claim loads straight from the board.
Create SMS alerts that text you the second a load matching your origin, destination, cube, or type posts.
Search the affiliate network for movers and helpers near your job, by miles willing to travel and rating.
Generate a Bill of Lading, fill an inventory sheet, build a binding estimate, and link out to FMCSA tools.
Track customers who owe a balance, set a follow-up day, and let the system send automatic email reminders.
Add employees, set pay types (hourly, flat, percentage, sliding scale), log job entries, and run payouts.
See revenue per mile, per route, and per truck so you know which lanes actually make money.
Let the matcher pair your empty truck with the best available loads on the board.
Generate a compliant 2026 tariff for your company in minutes.
Plan multi-stop routes across your trucks to cut miles and deadhead.
The whole-company chat for your team — separate from the carrier-to-carrier Direct Connect.
Update your company info, contact email, and DOT/MC details.
Invite other carriers to the portal and earn rewards when they subscribe.
How the $50/week affiliate program works — share your link, recruit movers, and manage your account.
Who it's for, what it costs, and how it's different from the Carrier Portal.
Copy and share your link across WhatsApp, Facebook, X, email, SMS, and Telegram.
How existing affiliates log in and track their referrals.
How new movers and helpers fill out the Looking For Help form.
The tools your customers use — Thornton AI, the Inventory Calculator, and Live Speak — and how to explain them.
How the AI assistant greets visitors, collects inventory, and books estimates.
The self-serve cubic footage calculator customers use to ballpark their move size.
The full-screen voice mode where customers just talk to Thornton.
Where to get help, reset passwords, and reach the admin team.