TrueValue Transfer

TrueValue Transfer

4.4(1,195 reviews)
Philadelphia, PA

About TrueValue Transfer

TrueValue Transfer provides local and long-distance moving services.

Rating Summary

4.4
1,195 reviews
5
2%
4
85%
3
10%
2
2%
1
2%

Customer Reviews

Michael Mitchell
2026-07-24
The gold standard in moving

Everything arrived intact and ahead of schedule. The crew was polite, efficient, and even helped move a few extra items not on the original list. Above and beyond service.

Verified Review
Helen Smith
2026-07-20
Absolutely top tier service

The movers were courteous, fast, and extremely careful with our belongings. They wrapped every piece of furniture and used blankets on all the sharp corners. Arrived at destination in perfect condition.

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Jose Bell
2026-07-17
Mostly excellent with minor issues

Very pleased with the move. They were quick, careful, and respectful of my belongings. Knocked one star off for a slightly confusing billing process but the service itself was great.

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Richard Stewart
2026-07-13
Every detail was handled flawlessly

As a military family, we have moved eleven times in the last twenty years. Our recent move from Philadelphia, PA to Dallas, TX with TrueValue Transfer was, hands down, the best moving experience we have ever had. Hector was our crew chief, and he ran the operation like a seasoned logistics officer. He arrived with a pre-loaded inventory sheet on a tablet, walked through our house room by room, and tagged every item with a numbered sticker. Every item was accounted for at pickup and at delivery — nothing was lost. The crew packed our kitchen with surgical precision. Every dish was wrapped individually, glasses went into cell boxes, and our cast iron cookware was stacked carefully. Hector personally handled my husband's gun safe — a 400-pound beast that most movers refuse to touch. He had the right equipment, took his time, and got it out without damaging a single door frame. The truck arrived in Dallas, TX on the exact date promised, and the delivery crew worked with the same efficiency. The total cost was $4,800 for a full-service, four-bedroom move with packing included. If you are a military family looking for a mover who respects your belongings and your time, call TrueValue Transfer. Richard Stewart

Verified Review
Margaret Watson
2026-07-12
A truly stress-free moving experience

After being burned by a different moving company last year, I was extremely cautious about who I hired for my move from New York, NY to Baltimore, MD. I did extensive research, read dozens of reviews, and ultimately chose TrueValue Transfer based on their consistently high ratings and transparent pricing. That decision paid off in every possible way. The office staff was responsive from day one — they answered all my questions, provided a detailed binding estimate, and never pressured me into buying services I did not need. On moving day, Marcus and his three-person team arrived at 8:30 AM and got straight to work. I was particularly impressed by how they handled my specialty items. I have a vintage pinball machine that weighs over 300 pounds, and Marcus knew exactly how to secure it for transport. He used furniture sliders to get it out of my basement, wrapped it in multiple layers of moving blankets, and strapped it securely to the wall of the truck. They also took great care with my king-size bed frame, disassembling it carefully and bagging all the hardware. The drive to Baltimore, MD took about a day and a half, and the driver checked in with me regularly. When they arrived, the unloading was just as careful. Total cost was $3,900, within $50 of the original estimate. This is what a professional moving experience should look like. TrueValue Transfer has restored my faith in moving companies. Margaret Watson

Verified Review
Megan Hernandez
2026-07-11
Happy with how it went

Professional crew that took care of all our furniture and boxes. Four stars because one item arrived with a small scratch, but the company followed up and offered compensation.

Verified Review
Sophia Watson
2026-07-11
Not a single scratch on anything

Moving cross-country is always stressful, but TrueValue Transfer made my relocation from Sacramento, CA to Queens, NY an absolute breeze. I got quotes from five different companies and TrueValue Transfer was the most competitive on price at around $4,500 for my full three-bedroom household, and they were the only ones that sent a representative for an in-person estimate. On moving day, a four-person crew led by Jamal arrived fifteen minutes early and immediately got to work. Each team member had a specific role, and they communicated constantly to make sure everything was handled efficiently. Jamal took personal responsibility for wrapping my 65-inch TV, my glass coffee table, and my wife's piano, making sure each was fully protected for the long haul. They loaded the truck with incredible precision — Jamal explained that proper loading prevents shifting during transit. When my belongings arrived in Queens, NY six days later, everything was in perfect condition. The delivery crew was just as professional — they called ahead, arrived on schedule, and unloaded everything with the same level of care. The entire process was seamless and the final cost matched the estimate perfectly. If you are moving long-distance, call TrueValue Transfer. Sophia Watson

Verified Review
Ryan Hughes
2026-07-11
Professional and efficient

From the first phone call to the final box being placed in my new home, the service was exceptional. The team handled my antique furniture like it was their own. Absolute professionals.

Verified Review
Richard Young
2026-07-08
Fast, careful, friendly, and completely reliable

After being burned by a different moving company last year, I was extremely cautious about who I hired for my move from Tucson, AZ to Sacramento, CA. I did extensive research, read dozens of reviews, and ultimately chose TrueValue Transfer based on their consistently high ratings and transparent pricing. That decision paid off in every possible way. The office staff was responsive from day one — they answered all my questions, provided a detailed binding estimate, and never pressured me into buying services I did not need. On moving day, Carlos and his three-person team arrived at 8:30 AM and got straight to work. I was particularly impressed by how they handled my specialty items. I have a vintage pinball machine that weighs over 300 pounds, and Carlos knew exactly how to secure it for transport. He used furniture sliders to get it out of my basement, wrapped it in multiple layers of moving blankets, and strapped it securely to the wall of the truck. They also took great care with my king-size bed frame, disassembling it carefully and bagging all the hardware. The drive to Sacramento, CA took about a day and a half, and the driver checked in with me regularly. When they arrived, the unloading was just as careful. Total cost was $3,900, within $50 of the original estimate. This is what a professional moving experience should look like. TrueValue Transfer has restored my faith in moving companies. Richard Young

Verified Review
Patricia Torres
2026-07-07
Simply the best in the business

I will keep it simple: TrueValue Transfer is the only moving company I will ever use again. My move from Bronx, NY to Phoenix, AZ was supposed to be a nightmare — I was selling my house, the buyer was pushing for a quick close, and I had not finished packing when moving day arrived. But Benny and his crew showed up, took one look at the chaos, and immediately took control. They brought extra boxes and packing supplies, and within thirty minutes they had organized my partially-packed rooms into a system. Benny assigned two team members to finish packing my kitchen while he and another crew member started loading the already-boxed items. They worked in parallel and it was incredibly efficient. Despite the last-minute nature of my move, they never once made me feel bad about not being ready. Benny just said, "Don't worry, we've got you," and they absolutely did. They loaded my entire three-bedroom house in about five hours, including my piano and my glass display cabinet. Not a single item was damaged in transit. When they arrived in Phoenix, AZ, they unloaded everything into the rooms I specified, helped me set up my bed frame so I had a place to sleep, and even moved my refrigerator into the kitchen and leveled it. The final cost was $3,500 — exactly what was quoted. TrueValue Transfer saved me on what could have been a terrible day. Patricia Torres

Verified Review
Stephanie Stewart
2026-07-07
Smooth move, no stress

Booked them for a cross-country move. Everything was wrapped carefully, packed tightly, and delivered on time. The driver even called ahead to confirm arrival. Highly recommend.

Verified Review
Camila Gray
2026-07-06
Genuinely the most professional movers I have used

I will keep it simple: TrueValue Transfer is the only moving company I will ever use again. My move from Jersey City, NJ to Indianapolis, IN was supposed to be a nightmare — I was selling my house, the buyer was pushing for a quick close, and I had not finished packing when moving day arrived. But Ray and his crew showed up, took one look at the chaos, and immediately took control. They brought extra boxes and packing supplies, and within thirty minutes they had organized my partially-packed rooms into a system. Ray assigned two team members to finish packing my kitchen while he and another crew member started loading the already-boxed items. They worked in parallel and it was incredibly efficient. Despite the last-minute nature of my move, they never once made me feel bad about not being ready. Ray just said, "Don't worry, we've got you," and they absolutely did. They loaded my entire three-bedroom house in about five hours, including my piano and my glass display cabinet. Not a single item was damaged in transit. When they arrived in Indianapolis, IN, they unloaded everything into the rooms I specified, helped me set up my bed frame so I had a place to sleep, and even moved my refrigerator into the kitchen and leveled it. The final cost was $3,500 — exactly what was quoted. TrueValue Transfer saved me on what could have been a terrible day. Camila Gray

Verified Review
Lauren Ward
2026-07-04
Crew went above and beyond

The team arrived with a smile, worked nonstop, and treated every item with care. Pricing was transparent with no surprises. This is the only moving company I will ever use.

Verified Review
Sandra Collins
2026-07-04
These movers are the real deal

I recently moved from Arlington, TX to San Jose, CA with TrueValue Transfer and I cannot say enough good things about them. From the very first phone call, their customer service team was responsive, patient, and completely transparent about pricing. They gave me a binding estimate that did not change on moving day — no hidden fees, no surprise charges. The crew, led by Tony, showed up right on time at 8 AM with a clean truck and all the equipment they needed. Tony introduced himself and his team, laid down floor protectors in my hallway, and immediately got to work wrapping every single piece of furniture in moving blankets and stretch wrap. I was particularly worried about my grandmother's antique dining table, and Tony personally made sure it was padded with extra blankets and custom cardboard corner protectors. My entire two-bedroom apartment was loaded in under three hours, and Tony did a final walk-through with me to confirm nothing was left behind. During the drive, the driver called me with updates on his ETA. When they arrived at my new place in San Jose, CA, they unloaded everything just as carefully. Every box was placed in the correct room, my furniture was reassembled, and they even helped position my couch exactly where I wanted it. Not a single item was damaged. The final bill was exactly what was quoted — $3,200. TrueValue Transfer is the most professional moving company I have ever worked with. Sandra Collins

Verified Review
Adam Ward
2026-07-03
Nothing short of excellent

Excellent communication from start to finish. The dispatcher kept me updated and the crew called thirty minutes before arrival. Everything was unloaded perfectly. Thank you.

Verified Review
Thomas Sanders
2026-07-03
Good value for a quality professional move

Overall a really positive experience with TrueValue Transfer. The movers were careful, professional, and worked efficiently. The only reason I am not giving five stars is that the truck arrived about twenty minutes late, but the crew made up for it with their speed once they got started. Tony, the crew chief, was apologetic about the delay and kept the team moving at a good pace. Everything arrived in perfect condition and the final price was exactly as quoted — $3,100 for my two-bedroom move from Bronx, NY to San Antonio, TX. They wrapped all my furniture, were respectful of my home, and placed everything in the right rooms at delivery. I would definitely use TrueValue Transfer again and recommend them to anyone looking for a dependable moving company. Thomas Sanders

Verified Review
Sophia Miller
2026-07-03
My third move with them and still flawless

After being burned by a different moving company last year, I was extremely cautious about who I hired for my move from Miami, FL to Miami, FL. I did extensive research, read dozens of reviews, and ultimately chose TrueValue Transfer based on their consistently high ratings and transparent pricing. That decision paid off in every possible way. The office staff was responsive from day one — they answered all my questions, provided a detailed binding estimate, and never pressured me into buying services I did not need. On moving day, Tommy and his three-person team arrived at 8:30 AM and got straight to work. I was particularly impressed by how they handled my specialty items. I have a vintage pinball machine that weighs over 300 pounds, and Tommy knew exactly how to secure it for transport. He used furniture sliders to get it out of my basement, wrapped it in multiple layers of moving blankets, and strapped it securely to the wall of the truck. They also took great care with my king-size bed frame, disassembling it carefully and bagging all the hardware. The drive to Miami, FL took about a day and a half, and the driver checked in with me regularly. When they arrived, the unloading was just as careful. Total cost was $3,900, within $50 of the original estimate. This is what a professional moving experience should look like. TrueValue Transfer has restored my faith in moving companies. Sophia Miller

Verified Review
Harper Parker
2026-07-03
From the first call to the last box, perfection

Where do I even begin? TrueValue Transfer handled my move from Baltimore, MD to Las Vegas, NV and it was, without exaggeration, the smoothest moving experience of my life. I had been dreading this move for weeks — packing up a four-bedroom house with two kids and a dog felt impossible — but from the moment Tommy and his crew knocked on my door at 7:45 AM, all my anxiety melted away. These guys are true professionals. They came in, did a quick assessment, and then worked like a well-oiled machine for the next five hours. What impressed me most was their attention to the little things. They took the doors off my hinges to get the couch out, then put them right back on. They shrink-wrapped my upholstered furniture to protect against dirt and moisture. They used wardrobe boxes so my clothes stayed on hangers. Tommy personally handled my home office equipment, double-boxing my monitors and printers. When they arrived at the destination in Las Vegas, NV, the unloading was just as meticulous. They placed every box in the room it was labeled for, reassembled all my bedroom furniture, and even helped me center my dining table under the light fixture. They hauled away all packing materials and left my new home spotless. Total cost was about $5,000, slightly under what two other companies quoted. No damage, no delays, no drama. TrueValue Transfer has earned a customer for life. Harper Parker

Verified Review
Richard Wilson
2026-07-02
A truly stress-free moving experience

Where do I even begin? TrueValue Transfer handled my move from Bakersfield, CA to Washington, DC and it was, without exaggeration, the smoothest moving experience of my life. I had been dreading this move for weeks — packing up a four-bedroom house with two kids and a dog felt impossible — but from the moment Sam and his crew knocked on my door at 7:45 AM, all my anxiety melted away. These guys are true professionals. They came in, did a quick assessment, and then worked like a well-oiled machine for the next five hours. What impressed me most was their attention to the little things. They took the doors off my hinges to get the couch out, then put them right back on. They shrink-wrapped my upholstered furniture to protect against dirt and moisture. They used wardrobe boxes so my clothes stayed on hangers. Sam personally handled my home office equipment, double-boxing my monitors and printers. When they arrived at the destination in Washington, DC, the unloading was just as meticulous. They placed every box in the room it was labeled for, reassembled all my bedroom furniture, and even helped me center my dining table under the light fixture. They hauled away all packing materials and left my new home spotless. Total cost was about $5,000, slightly under what two other companies quoted. No damage, no delays, no drama. TrueValue Transfer has earned a customer for life. Richard Wilson

Verified Review
Eduardo Anderson
2026-07-01
Pleased with the overall service

They did a solid job moving our three-bedroom apartment. A couple of boxes got slightly dented but nothing was broken. Good value for money and I would hire them again.

Verified Review
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