PackUp Express

PackUp Express

4.6(0 reviews)
San Antonio, TX

About PackUp Express

PackUp Express provides local and long-distance moving services.

Rating Summary

4.6
0 reviews
5
85%
4
10%
3
2%
2
2%
1
2%

Customer Reviews

Brenda Hill
2026-07-23
Would definitely recommend

Good movers who clearly know what they are doing. Packed everything carefully. Lost a small bolt from my bed frame during disassembly but they apologized and replaced it.

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Helen Long
2026-07-23
Incredible team

Superb service. From the free estimate to the final delivery, they were professional every step of the way. My wife was especially impressed with how they handled her closet.

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Andrew Green
2026-07-17
Smooth and reliable move

Very pleased with the move. They were quick, careful, and respectful of my belongings. Knocked one star off for a slightly confusing billing process but the service itself was great.

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George Baker
2026-07-13
Absolutely flawless move

Moved across three state lines and they were with me every step of the way. Constant communication, careful handling, and delivered on the exact day promised.

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Oliver Lewis
2026-07-11
The gold standard for moving companies

After being burned by a different moving company last year, I was extremely cautious about who I hired for my move from Houston, TX to El Paso, TX. I did extensive research, read dozens of reviews, and ultimately chose PackUp Express based on their consistently high ratings and transparent pricing. That decision paid off in every possible way. The office staff was responsive from day one — they answered all my questions, provided a detailed binding estimate, and never pressured me into buying services I did not need. On moving day, Tommy and his three-person team arrived at 8:30 AM and got straight to work. I was particularly impressed by how they handled my specialty items. I have a vintage pinball machine that weighs over 300 pounds, and Tommy knew exactly how to secure it for transport. He used furniture sliders to get it out of my basement, wrapped it in multiple layers of moving blankets, and strapped it securely to the wall of the truck. They also took great care with my king-size bed frame, disassembling it carefully and bagging all the hardware. The drive to El Paso, TX took about a day and a half, and the driver checked in with me regularly. When they arrived, the unloading was just as careful. Total cost was $3,900, within $50 of the original estimate. This is what a professional moving experience should look like. PackUp Express has restored my faith in moving companies. Oliver Lewis

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Karen Morgan
2026-07-11
Genuinely the most professional movers I have used

Where do I even begin? PackUp Express handled my move from Santa Ana, CA to Tucson, AZ and it was, without exaggeration, the smoothest moving experience of my life. I had been dreading this move for weeks — packing up a four-bedroom house with two kids and a dog felt impossible — but from the moment Marcus and his crew knocked on my door at 7:45 AM, all my anxiety melted away. These guys are true professionals. They came in, did a quick assessment, and then worked like a well-oiled machine for the next five hours. What impressed me most was their attention to the little things. They took the doors off my hinges to get the couch out, then put them right back on. They shrink-wrapped my upholstered furniture to protect against dirt and moisture. They used wardrobe boxes so my clothes stayed on hangers. Marcus personally handled my home office equipment, double-boxing my monitors and printers. When they arrived at the destination in Tucson, AZ, the unloading was just as meticulous. They placed every box in the room it was labeled for, reassembled all my bedroom furniture, and even helped me center my dining table under the light fixture. They hauled away all packing materials and left my new home spotless. Total cost was about $5,000, slightly under what two other companies quoted. No damage, no delays, no drama. PackUp Express has earned a customer for life. Karen Morgan

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Jessica Brown
2026-07-10
Impressed beyond words with the entire experience

My family and I just completed our move from Newark, NJ to Austin, TX with PackUp Express, and I felt compelled to write this review because the service was genuinely exceptional. Moving with three kids under the age of ten is chaotic enough, but the crew made the physical part of the move completely painless. Tony was the crew lead, and he was fantastic with my kids — he cracked jokes, let them "help" carry light boxes, and kept the mood light. But these guys are serious professionals. They wrapped every piece of furniture in quilted moving blankets and secured them with stretch wrap. My leather sectional sofa came out without a single mark. They took apart my kids' bunk beds, labeled every piece, and reassembled them perfectly at the new house. The truck was loaded with incredible efficiency — Tony told me he has been loading trucks for over ten years, and it showed. Delivery happened exactly when they said it would, and the crew in Austin, TX was just as good. They worked around my toddler's nap schedule and even offered to help me set up my nursery furniture. The final bill was $4,300, exactly as quoted. Not one item was broken, scratched, or lost. If you want a moving company that treats your family and your belongings with genuine care, PackUp Express is the one. Jessica Brown

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Terrence Richardson
2026-07-09
Every detail was handled flawlessly

Where do I even begin? PackUp Express handled my move from San Francisco, CA to Nashville, TN and it was, without exaggeration, the smoothest moving experience of my life. I had been dreading this move for weeks — packing up a four-bedroom house with two kids and a dog felt impossible — but from the moment Tony and his crew knocked on my door at 7:45 AM, all my anxiety melted away. These guys are true professionals. They came in, did a quick assessment, and then worked like a well-oiled machine for the next five hours. What impressed me most was their attention to the little things. They took the doors off my hinges to get the couch out, then put them right back on. They shrink-wrapped my upholstered furniture to protect against dirt and moisture. They used wardrobe boxes so my clothes stayed on hangers. Tony personally handled my home office equipment, double-boxing my monitors and printers. When they arrived at the destination in Nashville, TN, the unloading was just as meticulous. They placed every box in the room it was labeled for, reassembled all my bedroom furniture, and even helped me center my dining table under the light fixture. They hauled away all packing materials and left my new home spotless. Total cost was about $5,000, slightly under what two other companies quoted. No damage, no delays, no drama. PackUp Express has earned a customer for life. Terrence Richardson

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Kimberly Brown
2026-07-09
Professional and efficient

They moved a two-bedroom apartment in just under four hours. Everything was wrapped, stacked, and handled with care. The price was fair and the service was excellent.

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Sandra Watson
2026-07-09
From the first call to the last box, perfection

I am not someone who writes reviews, but after my experience with PackUp Express moving me from Tucson, AZ to Newark, NJ, I felt I owed it to other people who are searching for a trustworthy moving company. I had a complicated move — a two-bedroom apartment that included a home gym with heavy weights, a large collection of vinyl records, and several pieces of mid-century modern furniture. Marcus and his team handled every single item with a level of care that went above and beyond what I expected. The vinyl records alone took up about 30 boxes, and Marcus made sure each box was loaded flat and secured so the records would not warp. My mid-century credenza was wrapped in three layers of moving blankets, corner-protected with cardboard, and then shrink-wrapped. The home gym weights were loaded on the bottom of the truck to create a stable base. These guys clearly know what they are doing. Delivery in Newark, NJ was on time, and the crew placed every item exactly where I wanted it. Total cost: $2,950 for about 1,800 cubic feet. Fair, transparent, and exactly as quoted. Zero damage. Zero stress. I cannot recommend PackUp Express strongly enough. Sandra Watson

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Sean Peterson
2026-07-09
Could not have asked for better

I was nervous about moving my elderly mother across state lines. They made it completely stress-free. The crew was patient, kind, and handled everything with the utmost care.

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Evelyn Roberts
2026-07-08
A smooth move with a great attitude

Very happy with how my move went with PackUp Express. The crew was professional, efficient, and respectful of my home. They laid down floor protection and wore shoe covers, which I really appreciated. I am docking one star because the scheduling process was slightly confusing at first, but the office staff resolved it quickly and the actual move day was smooth. Tony was the crew lead and he was great — friendly, careful, and fast. My move from Raleigh, NC to Pittsburgh, PA cost $2,500, which was fair. Good value for a quality service. Evelyn Roberts

Verified Review
Danielle Butler
2026-07-07
The crew went above and beyond in every way

I am writing this review because I want everyone to know how incredible PackUp Express is. My move from Fresno, CA to Baltimore, MD was handled with a level of professionalism that I did not know existed in the moving industry. Dwight, the crew chief, called me the night before to confirm the arrival time and answer any last-minute questions. The team showed up at exactly 8 AM in a clean, well-maintained truck. They introduced themselves, shook my hand, and asked me to walk them through the house. I have a lot of fragile items — crystal vases, framed artwork, a grandfather clock — and Dwight assured me they would take extra care with each one. Every fragile item was individually wrapped in packing paper and then bubble-wrapped before being placed in a double-walled box. My grandfather clock was padded so heavily it looked like it was wearing a winter coat. The crew loaded my entire two-bedroom apartment in about three hours and did a final walkthrough. Delivery in Baltimore, MD happened two days later, right on schedule. The unloading crew was equally impressive — careful, respectful, and quick. They laid down runners on my hardwood floors and corner guards on the door frames. I inspected every item and found zero damage. The bill was exactly as quoted: $3,450, no hidden charges. I have already recommended PackUp Express to three coworkers. Danielle Butler

Verified Review
Andrew Adams
2026-07-06
I will never use another moving company

My family and I just completed our move from San Francisco, CA to Las Vegas, NV with PackUp Express, and I felt compelled to write this review because the service was genuinely exceptional. Moving with three kids under the age of ten is chaotic enough, but the crew made the physical part of the move completely painless. Benny was the crew lead, and he was fantastic with my kids — he cracked jokes, let them "help" carry light boxes, and kept the mood light. But these guys are serious professionals. They wrapped every piece of furniture in quilted moving blankets and secured them with stretch wrap. My leather sectional sofa came out without a single mark. They took apart my kids' bunk beds, labeled every piece, and reassembled them perfectly at the new house. The truck was loaded with incredible efficiency — Benny told me he has been loading trucks for over ten years, and it showed. Delivery happened exactly when they said it would, and the crew in Las Vegas, NV was just as good. They worked around my toddler's nap schedule and even offered to help me set up my nursery furniture. The final bill was $4,300, exactly as quoted. Not one item was broken, scratched, or lost. If you want a moving company that treats your family and your belongings with genuine care, PackUp Express is the one. Andrew Adams

Verified Review
Barbara Gutierrez
2026-07-05
Impressed beyond words with the entire experience

Where do I even begin? PackUp Express handled my move from Seattle, WA to San Diego, CA and it was, without exaggeration, the smoothest moving experience of my life. I had been dreading this move for weeks — packing up a four-bedroom house with two kids and a dog felt impossible — but from the moment Hector and his crew knocked on my door at 7:45 AM, all my anxiety melted away. These guys are true professionals. They came in, did a quick assessment, and then worked like a well-oiled machine for the next five hours. What impressed me most was their attention to the little things. They took the doors off my hinges to get the couch out, then put them right back on. They shrink-wrapped my upholstered furniture to protect against dirt and moisture. They used wardrobe boxes so my clothes stayed on hangers. Hector personally handled my home office equipment, double-boxing my monitors and printers. When they arrived at the destination in San Diego, CA, the unloading was just as meticulous. They placed every box in the room it was labeled for, reassembled all my bedroom furniture, and even helped me center my dining table under the light fixture. They hauled away all packing materials and left my new home spotless. Total cost was about $5,000, slightly under what two other companies quoted. No damage, no delays, no drama. PackUp Express has earned a customer for life. Barbara Gutierrez

Verified Review
Ashley Long
2026-07-05
Mostly excellent with just a minor hiccup

Reliable service at a fair price from PackUp Express. The crew was polite, worked hard, and finished faster than the estimated time. Communication from the office could have been a bit more responsive in the days leading up to the move, but on moving day everything went smoothly. Junior and his team were careful with all my items from Fort Worth, TX to Las Vegas, NV. All my items arrived safely and the crew was friendly throughout. The final price was $2,600. I would recommend PackUp Express to anyone. Ashley Long

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Lucas Bennett
2026-07-04
From the first call to the last box, perfection

Moving is ranked as one of the most stressful life events, but after my experience with PackUp Express moving me from San Antonio, TX to Memphis, TN, I think that ranking needs to be revisited. The entire process was so smooth and well-organized that I actually enjoyed the experience. Frankie and his crew arrived at 8:00 AM and they were all business — in the best way possible. They came in, assessed the situation, and created a game plan on the spot. They designated one person to handle the kitchen, one to handle the bedrooms, and Frankie took charge of the living room and all the large furniture. They moved in perfect synchronization, calling out to each other as they passed in the hallway. My reclining sofa, which I was sure would not fit through the front door, was expertly maneuvered by Frankie using furniture sliders and a rotating technique. At the new place in Memphis, TN, they were just as meticulous. They protected my new floors with cardboard runners, padded the door frames, and placed every item exactly where I pointed. They reassembled my bed frame, my desk, and my bookshelves, and took all the packing materials away. The cost was $2,800 for a one-bedroom long-distance move, very competitive. PackUp Express is worth every penny. Lucas Bennett

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Camila Peterson
2026-07-04
Happy with how it went

Overall a really positive experience. The movers were careful and professional. Only docking one star because the truck showed up about thirty minutes late, but they made up for it with speed.

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Daniel Ramirez
2026-07-02
Stress-free from start to finish

The entire team was incredibly respectful of our home and belongings. They wore shoe covers inside, laid down floor protection, and cleaned up after themselves. Exceptional.

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Katherine Rogers
2026-06-30
Pleased with the overall service

Really good movers. Hardworking guys who got the job done. They were a bit slow on the stairs but no complaints about how they treated my stuff. Would use again.

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