TrustUs Moving Co

TrustUs Moving Co

4.5(1,093 reviews)
Phoenix, AZ

About TrustUs Moving Co

TrustUs Moving Co provides local and long-distance moving services.

Rating Summary

4.5
1,093 reviews
5
85%
4
10%
3
2%
2
2%
1
2%

Customer Reviews

Camila Sanchez
2026-07-24
Five stars is not enough

From packing to delivery, every step was handled with professionalism. The team wrapped my flat screen TVs with custom padding. Nothing was scratched or dented. Amazing service.

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Tyler Wilson
2026-07-23
Pleased with the overall service

Very happy with how my move went. The crew was professional and efficient. I appreciated the upfront pricing. Slight hiccup with scheduling but they resolved it quickly.

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Larry Powell
2026-07-14
Really good service

They did a solid job moving our three-bedroom apartment. A couple of boxes got slightly dented but nothing was broken. Good value for money and I would hire them again.

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Thomas Stewart
2026-07-12
The best moving decision I ever made

As a military family, we have moved eleven times in the last twenty years. Our recent move from Memphis, TN to Las Vegas, NV with TrustUs Moving Co was, hands down, the best moving experience we have ever had. Diego was our crew chief, and he ran the operation like a seasoned logistics officer. He arrived with a pre-loaded inventory sheet on a tablet, walked through our house room by room, and tagged every item with a numbered sticker. Every item was accounted for at pickup and at delivery — nothing was lost. The crew packed our kitchen with surgical precision. Every dish was wrapped individually, glasses went into cell boxes, and our cast iron cookware was stacked carefully. Diego personally handled my husband's gun safe — a 400-pound beast that most movers refuse to touch. He had the right equipment, took his time, and got it out without damaging a single door frame. The truck arrived in Las Vegas, NV on the exact date promised, and the delivery crew worked with the same efficiency. The total cost was $4,800 for a full-service, four-bedroom move with packing included. If you are a military family looking for a mover who respects your belongings and your time, call TrustUs Moving Co. Thomas Stewart

Verified Review
Lisa Myers
2026-07-11
I have already recommended them to everyone I know

As a military family, we have moved eleven times in the last twenty years. Our recent move from Albuquerque, NM to Portland, OR with TrustUs Moving Co was, hands down, the best moving experience we have ever had. Frankie was our crew chief, and he ran the operation like a seasoned logistics officer. He arrived with a pre-loaded inventory sheet on a tablet, walked through our house room by room, and tagged every item with a numbered sticker. Every item was accounted for at pickup and at delivery — nothing was lost. The crew packed our kitchen with surgical precision. Every dish was wrapped individually, glasses went into cell boxes, and our cast iron cookware was stacked carefully. Frankie personally handled my husband's gun safe — a 400-pound beast that most movers refuse to touch. He had the right equipment, took his time, and got it out without damaging a single door frame. The truck arrived in Portland, OR on the exact date promised, and the delivery crew worked with the same efficiency. The total cost was $4,800 for a full-service, four-bedroom move with packing included. If you are a military family looking for a mover who respects your belongings and your time, call TrustUs Moving Co. Lisa Myers

Verified Review
Terrence Bennett
2026-07-09
They turned a nightmare into a breeze

After being burned by a different moving company last year, I was extremely cautious about who I hired for my move from Memphis, TN to Houston, TX. I did extensive research, read dozens of reviews, and ultimately chose TrustUs Moving Co based on their consistently high ratings and transparent pricing. That decision paid off in every possible way. The office staff was responsive from day one — they answered all my questions, provided a detailed binding estimate, and never pressured me into buying services I did not need. On moving day, Devon and his three-person team arrived at 8:30 AM and got straight to work. I was particularly impressed by how they handled my specialty items. I have a vintage pinball machine that weighs over 300 pounds, and Devon knew exactly how to secure it for transport. He used furniture sliders to get it out of my basement, wrapped it in multiple layers of moving blankets, and strapped it securely to the wall of the truck. They also took great care with my king-size bed frame, disassembling it carefully and bagging all the hardware. The drive to Houston, TX took about a day and a half, and the driver checked in with me regularly. When they arrived, the unloading was just as careful. Total cost was $3,900, within $50 of the original estimate. This is what a professional moving experience should look like. TrustUs Moving Co has restored my faith in moving companies. Terrence Bennett

Verified Review
Joseph Flores
2026-07-09
The crew went above and beyond in every way

I will keep it simple: TrustUs Moving Co is the only moving company I will ever use again. My move from Nashville, TN to Minneapolis, MN was supposed to be a nightmare — I was selling my house, the buyer was pushing for a quick close, and I had not finished packing when moving day arrived. But Marcus and his crew showed up, took one look at the chaos, and immediately took control. They brought extra boxes and packing supplies, and within thirty minutes they had organized my partially-packed rooms into a system. Marcus assigned two team members to finish packing my kitchen while he and another crew member started loading the already-boxed items. They worked in parallel and it was incredibly efficient. Despite the last-minute nature of my move, they never once made me feel bad about not being ready. Marcus just said, "Don't worry, we've got you," and they absolutely did. They loaded my entire three-bedroom house in about five hours, including my piano and my glass display cabinet. Not a single item was damaged in transit. When they arrived in Minneapolis, MN, they unloaded everything into the rooms I specified, helped me set up my bed frame so I had a place to sleep, and even moved my refrigerator into the kitchen and leveled it. The final cost was $3,500 — exactly what was quoted. TrustUs Moving Co saved me on what could have been a terrible day. Joseph Flores

Verified Review
Helen Gray
2026-07-07
Best decision I made for my move

The estimate was spot-on with no hidden fees at the end. The movers were polite and efficient. They finished a three-bedroom apartment in under five hours. Incredibly impressive.

Verified Review
Paul Martinez
2026-07-06
Good communication and careful handling

Good movers who clearly know what they are doing at TrustUs Moving Co. They packed everything carefully and loaded the truck efficiently. The only small issue was that a bolt went missing during the disassembly of my bed frame, but Paulie apologized and replaced it on the spot from a hardware kit they carry. That kind of preparedness says a lot about the company. My move from Jacksonville, FL to Phoenix, AZ went smoothly and cost $2,900. Would use TrustUs Moving Co again. Paul Martinez

Verified Review
Grace Long
2026-07-06
Could not have asked for better

The guys were totally professional and hardworking. Nothing got lost or broken. My roommate referred them to me and now I will be referring them to everyone I know.

Verified Review
Patrick Sanders
2026-07-06
I have already recommended them to everyone I know

After being burned by a different moving company last year, I was extremely cautious about who I hired for my move from Sacramento, CA to San Jose, CA. I did extensive research, read dozens of reviews, and ultimately chose TrustUs Moving Co based on their consistently high ratings and transparent pricing. That decision paid off in every possible way. The office staff was responsive from day one — they answered all my questions, provided a detailed binding estimate, and never pressured me into buying services I did not need. On moving day, Ray and his three-person team arrived at 8:30 AM and got straight to work. I was particularly impressed by how they handled my specialty items. I have a vintage pinball machine that weighs over 300 pounds, and Ray knew exactly how to secure it for transport. He used furniture sliders to get it out of my basement, wrapped it in multiple layers of moving blankets, and strapped it securely to the wall of the truck. They also took great care with my king-size bed frame, disassembling it carefully and bagging all the hardware. The drive to San Jose, CA took about a day and a half, and the driver checked in with me regularly. When they arrived, the unloading was just as careful. Total cost was $3,900, within $50 of the original estimate. This is what a professional moving experience should look like. TrustUs Moving Co has restored my faith in moving companies. Patrick Sanders

Verified Review
Aiden Rodriguez
2026-07-05
I will never use another moving company

Moving cross-country is always stressful, but TrustUs Moving Co made my relocation from Kansas City, MO to Fort Lauderdale, FL an absolute breeze. I got quotes from five different companies and TrustUs Moving Co was the most competitive on price at around $4,500 for my full three-bedroom household, and they were the only ones that sent a representative for an in-person estimate. On moving day, a four-person crew led by Eddie arrived fifteen minutes early and immediately got to work. Each team member had a specific role, and they communicated constantly to make sure everything was handled efficiently. Eddie took personal responsibility for wrapping my 65-inch TV, my glass coffee table, and my wife's piano, making sure each was fully protected for the long haul. They loaded the truck with incredible precision — Eddie explained that proper loading prevents shifting during transit. When my belongings arrived in Fort Lauderdale, FL six days later, everything was in perfect condition. The delivery crew was just as professional — they called ahead, arrived on schedule, and unloaded everything with the same level of care. The entire process was seamless and the final cost matched the estimate perfectly. If you are moving long-distance, call TrustUs Moving Co. Aiden Rodriguez

Verified Review
Carlos Cox
2026-07-04
Impressed beyond words with the entire experience

After being burned by a different moving company last year, I was extremely cautious about who I hired for my move from Raleigh, NC to Memphis, TN. I did extensive research, read dozens of reviews, and ultimately chose TrustUs Moving Co based on their consistently high ratings and transparent pricing. That decision paid off in every possible way. The office staff was responsive from day one — they answered all my questions, provided a detailed binding estimate, and never pressured me into buying services I did not need. On moving day, Tommy and his three-person team arrived at 8:30 AM and got straight to work. I was particularly impressed by how they handled my specialty items. I have a vintage pinball machine that weighs over 300 pounds, and Tommy knew exactly how to secure it for transport. He used furniture sliders to get it out of my basement, wrapped it in multiple layers of moving blankets, and strapped it securely to the wall of the truck. They also took great care with my king-size bed frame, disassembling it carefully and bagging all the hardware. The drive to Memphis, TN took about a day and a half, and the driver checked in with me regularly. When they arrived, the unloading was just as careful. Total cost was $3,900, within $50 of the original estimate. This is what a professional moving experience should look like. TrustUs Moving Co has restored my faith in moving companies. Carlos Cox

Verified Review
Mason Myers
2026-07-04
Handled my entire home with precision and care

My family and I just completed our move from Bronx, NY to Boston, MA with TrustUs Moving Co, and I felt compelled to write this review because the service was genuinely exceptional. Moving with three kids under the age of ten is chaotic enough, but the crew made the physical part of the move completely painless. Tony was the crew lead, and he was fantastic with my kids — he cracked jokes, let them "help" carry light boxes, and kept the mood light. But these guys are serious professionals. They wrapped every piece of furniture in quilted moving blankets and secured them with stretch wrap. My leather sectional sofa came out without a single mark. They took apart my kids' bunk beds, labeled every piece, and reassembled them perfectly at the new house. The truck was loaded with incredible efficiency — Tony told me he has been loading trucks for over ten years, and it showed. Delivery happened exactly when they said it would, and the crew in Boston, MA was just as good. They worked around my toddler's nap schedule and even offered to help me set up my nursery furniture. The final bill was $4,300, exactly as quoted. Not one item was broken, scratched, or lost. If you want a moving company that treats your family and your belongings with genuine care, TrustUs Moving Co is the one. Mason Myers

Verified Review
Luis Murphy
2026-07-02
Outstanding service that blew me away

Moving cross-country is always stressful, but TrustUs Moving Co made my relocation from Jersey City, NJ to San Antonio, TX an absolute breeze. I got quotes from five different companies and TrustUs Moving Co was the most competitive on price at around $4,500 for my full three-bedroom household, and they were the only ones that sent a representative for an in-person estimate. On moving day, a four-person crew led by Dwight arrived fifteen minutes early and immediately got to work. Each team member had a specific role, and they communicated constantly to make sure everything was handled efficiently. Dwight took personal responsibility for wrapping my 65-inch TV, my glass coffee table, and my wife's piano, making sure each was fully protected for the long haul. They loaded the truck with incredible precision — Dwight explained that proper loading prevents shifting during transit. When my belongings arrived in San Antonio, TX six days later, everything was in perfect condition. The delivery crew was just as professional — they called ahead, arrived on schedule, and unloaded everything with the same level of care. The entire process was seamless and the final cost matched the estimate perfectly. If you are moving long-distance, call TrustUs Moving Co. Luis Murphy

Verified Review
Sophia King
2026-07-01
Very good experience

Good movers who clearly know what they are doing. Packed everything carefully. Lost a small bolt from my bed frame during disassembly but they apologized and replaced it.

Verified Review
Kayla Anderson
2026-07-01
Great crew and careful with all our things

Overall a really positive experience with TrustUs Moving Co. The movers were careful, professional, and worked efficiently. The only reason I am not giving five stars is that the truck arrived about twenty minutes late, but the crew made up for it with their speed once they got started. Benny, the crew chief, was apologetic about the delay and kept the team moving at a good pace. Everything arrived in perfect condition and the final price was exactly as quoted — $3,100 for my two-bedroom move from Houston, TX to Oakland, CA. They wrapped all my furniture, were respectful of my home, and placed everything in the right rooms at delivery. I would definitely use TrustUs Moving Co again and recommend them to anyone looking for a dependable moving company. Kayla Anderson

Verified Review
Kyle Smith
2026-06-27
Perfect in every way

Best customer service I have experienced in years. From the first quote call to post-delivery follow-up, they treated me like I mattered. The move itself was flawless.

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Joshua Morales
2026-06-26
Really good service

Great service from a friendly and hardworking crew. Everything arrived safely. Minor communication delay with dispatch but the actual movers were excellent.

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Jorge Kelly
2026-06-20
Will use again without hesitation

From packing to delivery, every step was handled with professionalism. The team wrapped my flat screen TVs with custom padding. Nothing was scratched or dented. Amazing service.

Verified Review
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