U-Pack

About U-Pack

U-Pack offers a self-service long-distance moving option where customers pack their own belongings and U-Pack handles the driving. It's one of the most affordable solutions for cross-country moves.

Rating Summary

4.6
1,060 reviews
5
85%
4
10%
3
2%
2
2%
1
2%

Customer Reviews

Crystal Nguyen
2026-07-20
Solid moving company

Used them for a local move and was happy with the result. The guys were strong, careful, and quick. I just wish the booking process had been smoother. Overall I would recommend them.

Verified Review
Gloria Carter
2026-07-14
Perfect in every way

Moved across three state lines and they were with me every step of the way. Constant communication, careful handling, and delivered on the exact day promised.

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Andrew Davis
2026-07-12
Fast, careful, friendly, and completely reliable

I am writing this review because I want everyone to know how incredible U-Pack is. My move from Jacksonville, FL to Sacramento, CA was handled with a level of professionalism that I did not know existed in the moving industry. Victor, the crew chief, called me the night before to confirm the arrival time and answer any last-minute questions. The team showed up at exactly 8 AM in a clean, well-maintained truck. They introduced themselves, shook my hand, and asked me to walk them through the house. I have a lot of fragile items — crystal vases, framed artwork, a grandfather clock — and Victor assured me they would take extra care with each one. Every fragile item was individually wrapped in packing paper and then bubble-wrapped before being placed in a double-walled box. My grandfather clock was padded so heavily it looked like it was wearing a winter coat. The crew loaded my entire two-bedroom apartment in about three hours and did a final walkthrough. Delivery in Sacramento, CA happened two days later, right on schedule. The unloading crew was equally impressive — careful, respectful, and quick. They laid down runners on my hardwood floors and corner guards on the door frames. I inspected every item and found zero damage. The bill was exactly as quoted: $3,450, no hidden charges. I have already recommended U-Pack to three coworkers. Andrew Davis

Verified Review
Amy Anderson
2026-07-10
A smooth move with a great attitude

Great service from a friendly and hardworking crew at U-Pack. They wrapped all my furniture carefully and handled my fragile boxes with extra attention. There was a minor communication delay with the dispatch office on the morning of the move, but Frankie and the actual movers were excellent and more than made up for it. Everything was delivered on time and in great shape from Newark, NJ to Indianapolis, IN. The price was competitive at $2,700 and there were no hidden fees. I would happily book U-Pack again for my next move. Solid four stars. Amy Anderson

Verified Review
Sofia Carter
2026-07-09
The gold standard for moving companies

I will keep it simple: U-Pack is the only moving company I will ever use again. My move from Sacramento, CA to Washington, DC was supposed to be a nightmare — I was selling my house, the buyer was pushing for a quick close, and I had not finished packing when moving day arrived. But Dwight and his crew showed up, took one look at the chaos, and immediately took control. They brought extra boxes and packing supplies, and within thirty minutes they had organized my partially-packed rooms into a system. Dwight assigned two team members to finish packing my kitchen while he and another crew member started loading the already-boxed items. They worked in parallel and it was incredibly efficient. Despite the last-minute nature of my move, they never once made me feel bad about not being ready. Dwight just said, "Don't worry, we've got you," and they absolutely did. They loaded my entire three-bedroom house in about five hours, including my piano and my glass display cabinet. Not a single item was damaged in transit. When they arrived in Washington, DC, they unloaded everything into the rooms I specified, helped me set up my bed frame so I had a place to sleep, and even moved my refrigerator into the kitchen and leveled it. The final cost was $3,500 — exactly what was quoted. U-Pack saved me on what could have been a terrible day. Sofia Carter

Verified Review
Kayla Cooper
2026-07-09
Good value for a quality professional move

U-Pack did a solid job moving our three-bedroom apartment from Austin, TX to Nashville, TN. The crew was polite, worked hard, and took care with our belongings. A couple of boxes got slightly dented in transit but nothing inside was damaged. The price was competitive and there were no hidden fees. Junior, the foreman, was organized and kept everything on track. I would recommend U-Pack to friends and family without hesitation. Total cost was $3,400. Good value for the quality of service. Kayla Cooper

Verified Review
Benjamin Cook
2026-07-08
Good value for a quality professional move

Very happy with how my move went with U-Pack. The crew was professional, efficient, and respectful of my home. They laid down floor protection and wore shoe covers, which I really appreciated. I am docking one star because the scheduling process was slightly confusing at first, but the office staff resolved it quickly and the actual move day was smooth. Luis was the crew lead and he was great — friendly, careful, and fast. My move from Virginia Beach, VA to Phoenix, AZ cost $2,500, which was fair. Good value for a quality service. Benjamin Cook

Verified Review
Valentina Clark
2026-07-06
Outstanding service that blew me away

Moving is ranked as one of the most stressful life events, but after my experience with U-Pack moving me from Colorado Springs, CO to Kansas City, MO, I think that ranking needs to be revisited. The entire process was so smooth and well-organized that I actually enjoyed the experience. Diego and his crew arrived at 8:00 AM and they were all business — in the best way possible. They came in, assessed the situation, and created a game plan on the spot. They designated one person to handle the kitchen, one to handle the bedrooms, and Diego took charge of the living room and all the large furniture. They moved in perfect synchronization, calling out to each other as they passed in the hallway. My reclining sofa, which I was sure would not fit through the front door, was expertly maneuvered by Diego using furniture sliders and a rotating technique. At the new place in Kansas City, MO, they were just as meticulous. They protected my new floors with cardboard runners, padded the door frames, and placed every item exactly where I pointed. They reassembled my bed frame, my desk, and my bookshelves, and took all the packing materials away. The cost was $2,800 for a one-bedroom long-distance move, very competitive. U-Pack is worth every penny. Valentina Clark

Verified Review
Gregory Reed
2026-07-06
These guys are the real deal

I have moved six times in the past decade and this was hands down the best experience. The quote was accurate, the crew was friendly, and everything arrived in perfect condition. Truly five-star service.

Verified Review
James Edwards
2026-07-05
The best moving decision I ever made

Where do I even begin? U-Pack handled my move from Fort Lauderdale, FL to Dallas, TX and it was, without exaggeration, the smoothest moving experience of my life. I had been dreading this move for weeks — packing up a four-bedroom house with two kids and a dog felt impossible — but from the moment Dwight and his crew knocked on my door at 7:45 AM, all my anxiety melted away. These guys are true professionals. They came in, did a quick assessment, and then worked like a well-oiled machine for the next five hours. What impressed me most was their attention to the little things. They took the doors off my hinges to get the couch out, then put them right back on. They shrink-wrapped my upholstered furniture to protect against dirt and moisture. They used wardrobe boxes so my clothes stayed on hangers. Dwight personally handled my home office equipment, double-boxing my monitors and printers. When they arrived at the destination in Dallas, TX, the unloading was just as meticulous. They placed every box in the room it was labeled for, reassembled all my bedroom furniture, and even helped me center my dining table under the light fixture. They hauled away all packing materials and left my new home spotless. Total cost was about $5,000, slightly under what two other companies quoted. No damage, no delays, no drama. U-Pack has earned a customer for life. James Edwards

Verified Review
William Collins
2026-07-05
Impressed beyond words with the entire experience

Moving is ranked as one of the most stressful life events, but after my experience with U-Pack moving me from Fresno, CA to Jersey City, NJ, I think that ranking needs to be revisited. The entire process was so smooth and well-organized that I actually enjoyed the experience. Sam and his crew arrived at 8:00 AM and they were all business — in the best way possible. They came in, assessed the situation, and created a game plan on the spot. They designated one person to handle the kitchen, one to handle the bedrooms, and Sam took charge of the living room and all the large furniture. They moved in perfect synchronization, calling out to each other as they passed in the hallway. My reclining sofa, which I was sure would not fit through the front door, was expertly maneuvered by Sam using furniture sliders and a rotating technique. At the new place in Jersey City, NJ, they were just as meticulous. They protected my new floors with cardboard runners, padded the door frames, and placed every item exactly where I pointed. They reassembled my bed frame, my desk, and my bookshelves, and took all the packing materials away. The cost was $2,800 for a one-bedroom long-distance move, very competitive. U-Pack is worth every penny. William Collins

Verified Review
Benjamin Hall
2026-07-05
My third move with them and still flawless

As a military family, we have moved eleven times in the last twenty years. Our recent move from Omaha, NE to Las Vegas, NV with U-Pack was, hands down, the best moving experience we have ever had. Ray was our crew chief, and he ran the operation like a seasoned logistics officer. He arrived with a pre-loaded inventory sheet on a tablet, walked through our house room by room, and tagged every item with a numbered sticker. Every item was accounted for at pickup and at delivery — nothing was lost. The crew packed our kitchen with surgical precision. Every dish was wrapped individually, glasses went into cell boxes, and our cast iron cookware was stacked carefully. Ray personally handled my husband's gun safe — a 400-pound beast that most movers refuse to touch. He had the right equipment, took his time, and got it out without damaging a single door frame. The truck arrived in Las Vegas, NV on the exact date promised, and the delivery crew worked with the same efficiency. The total cost was $4,800 for a full-service, four-bedroom move with packing included. If you are a military family looking for a mover who respects your belongings and your time, call U-Pack. Benjamin Hall

Verified Review
Sophia Allen
2026-07-04
Absolutely flawless move from start to finish

Moving cross-country is always stressful, but U-Pack made my relocation from Raleigh, NC to Columbus, OH an absolute breeze. I got quotes from five different companies and U-Pack was the most competitive on price at around $4,500 for my full three-bedroom household, and they were the only ones that sent a representative for an in-person estimate. On moving day, a four-person crew led by Paulie arrived fifteen minutes early and immediately got to work. Each team member had a specific role, and they communicated constantly to make sure everything was handled efficiently. Paulie took personal responsibility for wrapping my 65-inch TV, my glass coffee table, and my wife's piano, making sure each was fully protected for the long haul. They loaded the truck with incredible precision — Paulie explained that proper loading prevents shifting during transit. When my belongings arrived in Columbus, OH six days later, everything was in perfect condition. The delivery crew was just as professional — they called ahead, arrived on schedule, and unloaded everything with the same level of care. The entire process was seamless and the final cost matched the estimate perfectly. If you are moving long-distance, call U-Pack. Sophia Allen

Verified Review
Anthony Murphy
2026-07-03
Happy with how it went

Good movers who clearly know what they are doing. Packed everything carefully. Lost a small bolt from my bed frame during disassembly but they apologized and replaced it.

Verified Review
Brian Price
2026-07-03
Genuinely the most professional movers I have used

Where do I even begin? U-Pack handled my move from Memphis, TN to Houston, TX and it was, without exaggeration, the smoothest moving experience of my life. I had been dreading this move for weeks — packing up a four-bedroom house with two kids and a dog felt impossible — but from the moment Benny and his crew knocked on my door at 7:45 AM, all my anxiety melted away. These guys are true professionals. They came in, did a quick assessment, and then worked like a well-oiled machine for the next five hours. What impressed me most was their attention to the little things. They took the doors off my hinges to get the couch out, then put them right back on. They shrink-wrapped my upholstered furniture to protect against dirt and moisture. They used wardrobe boxes so my clothes stayed on hangers. Benny personally handled my home office equipment, double-boxing my monitors and printers. When they arrived at the destination in Houston, TX, the unloading was just as meticulous. They placed every box in the room it was labeled for, reassembled all my bedroom furniture, and even helped me center my dining table under the light fixture. They hauled away all packing materials and left my new home spotless. Total cost was about $5,000, slightly under what two other companies quoted. No damage, no delays, no drama. U-Pack has earned a customer for life. Brian Price

Verified Review
Christopher Nguyen
2026-06-30
Will use again without hesitation

Excellent communication from start to finish. The dispatcher kept me updated and the crew called thirty minutes before arrival. Everything was unloaded perfectly. Thank you.

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Kathryn Gray
2026-06-27
Highly recommend to everyone

Had a complicated move with a storage unit stop in between. They coordinated everything perfectly. Not a single hiccup. This company clearly knows what they are doing.

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Jacob Phillips
2026-06-23
Exceeded all expectations

Very impressed with how organized they were. Every box was labeled and placed in the right room. No damage, no drama. Exactly what you want on moving day.

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Frank Brooks
2026-06-21
Super impressed

The crew chief was fantastic — kept everything organized and made sure I was happy at every step. The whole team followed his lead. Great experience from beginning to end.

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Eduardo Williams
2026-06-18
Really good service

Solid experience. The foreman was organized and kept things moving. I had a lot of stuff and they handled it well. Would probably use them again for my next move.

Verified Review
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