Gentle Giant Moving

Professional crew that took care of all our furniture and boxes. Four stars because one item arrived with a small scratch, but the company followed up and offered compensation.

Good movers who clearly know what they are doing. Packed everything carefully. Lost a small bolt from my bed frame during disassembly but they apologized and replaced it.

Very pleased with the move. They were quick, careful, and respectful of my belongings. Knocked one star off for a slightly confusing billing process but the service itself was great.

The crew chief was fantastic — kept everything organized and made sure I was happy at every step. The whole team followed his lead. Great experience from beginning to end.

I am writing this review because I want everyone to know how incredible Gentle Giant Moving is. My move from San Antonio, TX to Queens, NY was handled with a level of professionalism that I did not know existed in the moving industry. Frankie, the crew chief, called me the night before to confirm the arrival time and answer any last-minute questions. The team showed up at exactly 8 AM in a clean, well-maintained truck. They introduced themselves, shook my hand, and asked me to walk them through the house. I have a lot of fragile items — crystal vases, framed artwork, a grandfather clock — and Frankie assured me they would take extra care with each one. Every fragile item was individually wrapped in packing paper and then bubble-wrapped before being placed in a double-walled box. My grandfather clock was padded so heavily it looked like it was wearing a winter coat. The crew loaded my entire two-bedroom apartment in about three hours and did a final walkthrough. Delivery in Queens, NY happened two days later, right on schedule. The unloading crew was equally impressive — careful, respectful, and quick. They laid down runners on my hardwood floors and corner guards on the door frames. I inspected every item and found zero damage. The bill was exactly as quoted: $3,450, no hidden charges. I have already recommended Gentle Giant Moving to three coworkers. Mason Lee

Reliable service at a fair price from Gentle Giant Moving. The crew was polite, worked hard, and finished faster than the estimated time. Communication from the office could have been a bit more responsive in the days leading up to the move, but on moving day everything went smoothly. Mike and his team were careful with all my items from Portland, OR to Arlington, TX. All my items arrived safely and the crew was friendly throughout. The final price was $2,600. I would recommend Gentle Giant Moving to anyone. Wei Rogers

I will keep it simple: Gentle Giant Moving is the only moving company I will ever use again. My move from Los Angeles, CA to Minneapolis, MN was supposed to be a nightmare — I was selling my house, the buyer was pushing for a quick close, and I had not finished packing when moving day arrived. But Victor and his crew showed up, took one look at the chaos, and immediately took control. They brought extra boxes and packing supplies, and within thirty minutes they had organized my partially-packed rooms into a system. Victor assigned two team members to finish packing my kitchen while he and another crew member started loading the already-boxed items. They worked in parallel and it was incredibly efficient. Despite the last-minute nature of my move, they never once made me feel bad about not being ready. Victor just said, "Don't worry, we've got you," and they absolutely did. They loaded my entire three-bedroom house in about five hours, including my piano and my glass display cabinet. Not a single item was damaged in transit. When they arrived in Minneapolis, MN, they unloaded everything into the rooms I specified, helped me set up my bed frame so I had a place to sleep, and even moved my refrigerator into the kitchen and leveled it. The final cost was $3,500 — exactly what was quoted. Gentle Giant Moving saved me on what could have been a terrible day. Cynthia Wright

Very happy with how my move went with Gentle Giant Moving. The crew was professional, efficient, and respectful of my home. They laid down floor protection and wore shoe covers, which I really appreciated. I am docking one star because the scheduling process was slightly confusing at first, but the office staff resolved it quickly and the actual move day was smooth. Junior was the crew lead and he was great — friendly, careful, and fast. My move from Charlotte, NC to Queens, NY cost $2,500, which was fair. Good value for a quality service. Melissa Phillips

I recently moved from Tucson, AZ to Brooklyn, NY with Gentle Giant Moving and I cannot say enough good things about them. From the very first phone call, their customer service team was responsive, patient, and completely transparent about pricing. They gave me a binding estimate that did not change on moving day — no hidden fees, no surprise charges. The crew, led by Ray, showed up right on time at 8 AM with a clean truck and all the equipment they needed. Ray introduced himself and his team, laid down floor protectors in my hallway, and immediately got to work wrapping every single piece of furniture in moving blankets and stretch wrap. I was particularly worried about my grandmother's antique dining table, and Ray personally made sure it was padded with extra blankets and custom cardboard corner protectors. My entire two-bedroom apartment was loaded in under three hours, and Ray did a final walk-through with me to confirm nothing was left behind. During the drive, the driver called me with updates on his ETA. When they arrived at my new place in Brooklyn, NY, they unloaded everything just as carefully. Every box was placed in the correct room, my furniture was reassembled, and they even helped position my couch exactly where I wanted it. Not a single item was damaged. The final bill was exactly what was quoted — $3,200. Gentle Giant Moving is the most professional moving company I have ever worked with. Laura Rivera

I recently moved from Queens, NY to Colorado Springs, CO with Gentle Giant Moving and I cannot say enough good things about them. From the very first phone call, their customer service team was responsive, patient, and completely transparent about pricing. They gave me a binding estimate that did not change on moving day — no hidden fees, no surprise charges. The crew, led by Jamal, showed up right on time at 8 AM with a clean truck and all the equipment they needed. Jamal introduced himself and his team, laid down floor protectors in my hallway, and immediately got to work wrapping every single piece of furniture in moving blankets and stretch wrap. I was particularly worried about my grandmother's antique dining table, and Jamal personally made sure it was padded with extra blankets and custom cardboard corner protectors. My entire two-bedroom apartment was loaded in under three hours, and Jamal did a final walk-through with me to confirm nothing was left behind. During the drive, the driver called me with updates on his ETA. When they arrived at my new place in Colorado Springs, CO, they unloaded everything just as carefully. Every box was placed in the correct room, my furniture was reassembled, and they even helped position my couch exactly where I wanted it. Not a single item was damaged. The final bill was exactly what was quoted — $3,200. Gentle Giant Moving is the most professional moving company I have ever worked with. Anthony Harris

I will keep it simple: Gentle Giant Moving is the only moving company I will ever use again. My move from Fort Lauderdale, FL to Fort Worth, TX was supposed to be a nightmare — I was selling my house, the buyer was pushing for a quick close, and I had not finished packing when moving day arrived. But Andre and his crew showed up, took one look at the chaos, and immediately took control. They brought extra boxes and packing supplies, and within thirty minutes they had organized my partially-packed rooms into a system. Andre assigned two team members to finish packing my kitchen while he and another crew member started loading the already-boxed items. They worked in parallel and it was incredibly efficient. Despite the last-minute nature of my move, they never once made me feel bad about not being ready. Andre just said, "Don't worry, we've got you," and they absolutely did. They loaded my entire three-bedroom house in about five hours, including my piano and my glass display cabinet. Not a single item was damaged in transit. When they arrived in Fort Worth, TX, they unloaded everything into the rooms I specified, helped me set up my bed frame so I had a place to sleep, and even moved my refrigerator into the kitchen and leveled it. The final cost was $3,500 — exactly what was quoted. Gentle Giant Moving saved me on what could have been a terrible day. Barbara Hernandez

Moving cross-country is always stressful, but Gentle Giant Moving made my relocation from Raleigh, NC to Queens, NY an absolute breeze. I got quotes from five different companies and Gentle Giant Moving was the most competitive on price at around $4,500 for my full three-bedroom household, and they were the only ones that sent a representative for an in-person estimate. On moving day, a four-person crew led by Junior arrived fifteen minutes early and immediately got to work. Each team member had a specific role, and they communicated constantly to make sure everything was handled efficiently. Junior took personal responsibility for wrapping my 65-inch TV, my glass coffee table, and my wife's piano, making sure each was fully protected for the long haul. They loaded the truck with incredible precision — Junior explained that proper loading prevents shifting during transit. When my belongings arrived in Queens, NY six days later, everything was in perfect condition. The delivery crew was just as professional — they called ahead, arrived on schedule, and unloaded everything with the same level of care. The entire process was seamless and the final cost matched the estimate perfectly. If you are moving long-distance, call Gentle Giant Moving. Kenneth Lewis

From packing to delivery, every step was handled with professionalism. The team wrapped my flat screen TVs with custom padding. Nothing was scratched or dented. Amazing service.

I will keep it simple: Gentle Giant Moving is the only moving company I will ever use again. My move from Brooklyn, NY to Charlotte, NC was supposed to be a nightmare — I was selling my house, the buyer was pushing for a quick close, and I had not finished packing when moving day arrived. But Eddie and his crew showed up, took one look at the chaos, and immediately took control. They brought extra boxes and packing supplies, and within thirty minutes they had organized my partially-packed rooms into a system. Eddie assigned two team members to finish packing my kitchen while he and another crew member started loading the already-boxed items. They worked in parallel and it was incredibly efficient. Despite the last-minute nature of my move, they never once made me feel bad about not being ready. Eddie just said, "Don't worry, we've got you," and they absolutely did. They loaded my entire three-bedroom house in about five hours, including my piano and my glass display cabinet. Not a single item was damaged in transit. When they arrived in Charlotte, NC, they unloaded everything into the rooms I specified, helped me set up my bed frame so I had a place to sleep, and even moved my refrigerator into the kitchen and leveled it. The final cost was $3,500 — exactly what was quoted. Gentle Giant Moving saved me on what could have been a terrible day. Charlotte Morris

Great service from a friendly and hardworking crew at Gentle Giant Moving. They wrapped all my furniture carefully and handled my fragile boxes with extra attention. There was a minor communication delay with the dispatch office on the morning of the move, but Jamal and the actual movers were excellent and more than made up for it. Everything was delivered on time and in great shape from Colorado Springs, CO to Louisville, KY. The price was competitive at $2,700 and there were no hidden fees. I would happily book Gentle Giant Moving again for my next move. Solid four stars. Melissa Hughes

After being burned by a different moving company last year, I was extremely cautious about who I hired for my move from New York, NY to Boston, MA. I did extensive research, read dozens of reviews, and ultimately chose Gentle Giant Moving based on their consistently high ratings and transparent pricing. That decision paid off in every possible way. The office staff was responsive from day one — they answered all my questions, provided a detailed binding estimate, and never pressured me into buying services I did not need. On moving day, Carlos and his three-person team arrived at 8:30 AM and got straight to work. I was particularly impressed by how they handled my specialty items. I have a vintage pinball machine that weighs over 300 pounds, and Carlos knew exactly how to secure it for transport. He used furniture sliders to get it out of my basement, wrapped it in multiple layers of moving blankets, and strapped it securely to the wall of the truck. They also took great care with my king-size bed frame, disassembling it carefully and bagging all the hardware. The drive to Boston, MA took about a day and a half, and the driver checked in with me regularly. When they arrived, the unloading was just as careful. Total cost was $3,900, within $50 of the original estimate. This is what a professional moving experience should look like. Gentle Giant Moving has restored my faith in moving companies. Amy King

From packing to delivery, every step was handled with professionalism. The team wrapped my flat screen TVs with custom padding. Nothing was scratched or dented. Amazing service.

The guys were totally professional and hardworking. Nothing got lost or broken. My roommate referred them to me and now I will be referring them to everyone I know.

Had a complicated move with a storage unit stop in between. They coordinated everything perfectly. Not a single hiccup. This company clearly knows what they are doing.

They did a solid job moving our three-bedroom apartment. A couple of boxes got slightly dented but nothing was broken. Good value for money and I would hire them again.