UniGroup (United Van Lines)

UniGroup (United Van Lines)

4.7(1,061 reviews)

About UniGroup (United Van Lines)

United Van Lines is America's #1 mover, offering comprehensive relocation services including packing, loading, transport, and storage for households and businesses nationwide.

Rating Summary

4.7
1,061 reviews
5
85%
4
10%
3
2%
2
2%
1
2%

Customer Reviews

Ashley Carter
2026-07-19
A truly remarkable experience

The team arrived with a smile, worked nonstop, and treated every item with care. Pricing was transparent with no surprises. This is the only moving company I will ever use.

Verified Review
Judith Morales
2026-07-14
Happy with how it went

Reliable service at a fair price. The crew was polite, worked hard, and finished faster than expected. Communication from the office could be a bit better, but the actual move was great.

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Adam Hernandez
2026-07-14
Smooth move, no stress

I cannot believe how efficiently they packed our truck. Not a single inch of space was wasted and nothing shifted during transport. True professionals at work.

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Abigail Davis
2026-07-11
Best movers I have ever used

Everything arrived intact and ahead of schedule. The crew was polite, efficient, and even helped move a few extra items not on the original list. Above and beyond service.

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Henry Mitchell
2026-07-11
The crew went above and beyond in every way

I will keep it simple: UniGroup (United Van Lines) is the only moving company I will ever use again. My move from Virginia Beach, VA to Dallas, TX was supposed to be a nightmare — I was selling my house, the buyer was pushing for a quick close, and I had not finished packing when moving day arrived. But Sam and his crew showed up, took one look at the chaos, and immediately took control. They brought extra boxes and packing supplies, and within thirty minutes they had organized my partially-packed rooms into a system. Sam assigned two team members to finish packing my kitchen while he and another crew member started loading the already-boxed items. They worked in parallel and it was incredibly efficient. Despite the last-minute nature of my move, they never once made me feel bad about not being ready. Sam just said, "Don't worry, we've got you," and they absolutely did. They loaded my entire three-bedroom house in about five hours, including my piano and my glass display cabinet. Not a single item was damaged in transit. When they arrived in Dallas, TX, they unloaded everything into the rooms I specified, helped me set up my bed frame so I had a place to sleep, and even moved my refrigerator into the kitchen and leveled it. The final cost was $3,500 — exactly what was quoted. UniGroup (United Van Lines) saved me on what could have been a terrible day. Henry Mitchell

Verified Review
Melissa Cook
2026-07-11
Could not have asked for a better crew

My family and I just completed our move from Arlington, TX to Richmond, VA with UniGroup (United Van Lines), and I felt compelled to write this review because the service was genuinely exceptional. Moving with three kids under the age of ten is chaotic enough, but the crew made the physical part of the move completely painless. Junior was the crew lead, and he was fantastic with my kids — he cracked jokes, let them "help" carry light boxes, and kept the mood light. But these guys are serious professionals. They wrapped every piece of furniture in quilted moving blankets and secured them with stretch wrap. My leather sectional sofa came out without a single mark. They took apart my kids' bunk beds, labeled every piece, and reassembled them perfectly at the new house. The truck was loaded with incredible efficiency — Junior told me he has been loading trucks for over ten years, and it showed. Delivery happened exactly when they said it would, and the crew in Richmond, VA was just as good. They worked around my toddler's nap schedule and even offered to help me set up my nursery furniture. The final bill was $4,300, exactly as quoted. Not one item was broken, scratched, or lost. If you want a moving company that treats your family and your belongings with genuine care, UniGroup (United Van Lines) is the one. Melissa Cook

Verified Review
Matthew Foster
2026-07-10
The gold standard in moving

The crew was energetic and positive all day long, even during a hot summer move. Never complained, always smiled, and worked incredibly hard. Truly exceptional people.

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Susan Green
2026-07-09
Hardworking crew that got the job done right

Overall a really positive experience with UniGroup (United Van Lines). The movers were careful, professional, and worked efficiently. The only reason I am not giving five stars is that the truck arrived about twenty minutes late, but the crew made up for it with their speed once they got started. Carlos, the crew chief, was apologetic about the delay and kept the team moving at a good pace. Everything arrived in perfect condition and the final price was exactly as quoted — $3,100 for my two-bedroom move from Kansas City, MO to Louisville, KY. They wrapped all my furniture, were respectful of my home, and placed everything in the right rooms at delivery. I would definitely use UniGroup (United Van Lines) again and recommend them to anyone looking for a dependable moving company. Susan Green

Verified Review
Nathan Taylor
2026-07-06
Exceptional movers, exceptional results

From the first phone call to the final box being placed in my new home, the service was exceptional. The team handled my antique furniture like it was their own. Absolute professionals.

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James Turner
2026-07-06
Professional and careful

Very happy with how my move went. The crew was professional and efficient. I appreciated the upfront pricing. Slight hiccup with scheduling but they resolved it quickly.

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Nancy Garcia
2026-07-06
Would use them again without hesitation

Great service from a friendly and hardworking crew at UniGroup (United Van Lines). They wrapped all my furniture carefully and handled my fragile boxes with extra attention. There was a minor communication delay with the dispatch office on the morning of the move, but Sam and the actual movers were excellent and more than made up for it. Everything was delivered on time and in great shape from Raleigh, NC to Las Vegas, NV. The price was competitive at $2,700 and there were no hidden fees. I would happily book UniGroup (United Van Lines) again for my next move. Solid four stars. Nancy Garcia

Verified Review
Abigail Lee
2026-07-05
Nice guys, hard workers

Reliable service at a fair price. The crew was polite, worked hard, and finished faster than expected. Communication from the office could be a bit better, but the actual move was great.

Verified Review
Aaron Wood
2026-07-05
These movers are the real deal

I am writing this review because I want everyone to know how incredible UniGroup (United Van Lines) is. My move from Columbus, OH to Oakland, CA was handled with a level of professionalism that I did not know existed in the moving industry. Diego, the crew chief, called me the night before to confirm the arrival time and answer any last-minute questions. The team showed up at exactly 8 AM in a clean, well-maintained truck. They introduced themselves, shook my hand, and asked me to walk them through the house. I have a lot of fragile items — crystal vases, framed artwork, a grandfather clock — and Diego assured me they would take extra care with each one. Every fragile item was individually wrapped in packing paper and then bubble-wrapped before being placed in a double-walled box. My grandfather clock was padded so heavily it looked like it was wearing a winter coat. The crew loaded my entire two-bedroom apartment in about three hours and did a final walkthrough. Delivery in Oakland, CA happened two days later, right on schedule. The unloading crew was equally impressive — careful, respectful, and quick. They laid down runners on my hardwood floors and corner guards on the door frames. I inspected every item and found zero damage. The bill was exactly as quoted: $3,450, no hidden charges. I have already recommended UniGroup (United Van Lines) to three coworkers. Aaron Wood

Verified Review
Ashley Gray
2026-07-05
Very happy with how everything turned out

Overall a really positive experience with UniGroup (United Van Lines). The movers were careful, professional, and worked efficiently. The only reason I am not giving five stars is that the truck arrived about twenty minutes late, but the crew made up for it with their speed once they got started. Carlos, the crew chief, was apologetic about the delay and kept the team moving at a good pace. Everything arrived in perfect condition and the final price was exactly as quoted — $3,100 for my two-bedroom move from Boston, MA to Los Angeles, CA. They wrapped all my furniture, were respectful of my home, and placed everything in the right rooms at delivery. I would definitely use UniGroup (United Van Lines) again and recommend them to anyone looking for a dependable moving company. Ashley Gray

Verified Review
Brian Price
2026-07-04
The crew treated my belongings like their own

I recently moved from Staten Island, NY to Philadelphia, PA with UniGroup (United Van Lines) and I cannot say enough good things about them. From the very first phone call, their customer service team was responsive, patient, and completely transparent about pricing. They gave me a binding estimate that did not change on moving day — no hidden fees, no surprise charges. The crew, led by Hector, showed up right on time at 8 AM with a clean truck and all the equipment they needed. Hector introduced himself and his team, laid down floor protectors in my hallway, and immediately got to work wrapping every single piece of furniture in moving blankets and stretch wrap. I was particularly worried about my grandmother's antique dining table, and Hector personally made sure it was padded with extra blankets and custom cardboard corner protectors. My entire two-bedroom apartment was loaded in under three hours, and Hector did a final walk-through with me to confirm nothing was left behind. During the drive, the driver called me with updates on his ETA. When they arrived at my new place in Philadelphia, PA, they unloaded everything just as carefully. Every box was placed in the correct room, my furniture was reassembled, and they even helped position my couch exactly where I wanted it. Not a single item was damaged. The final bill was exactly what was quoted — $3,200. UniGroup (United Van Lines) is the most professional moving company I have ever worked with. Brian Price

Verified Review
Abigail Clark
2026-07-03
Not a single scratch on anything

Where do I even begin? UniGroup (United Van Lines) handled my move from Staten Island, NY to Staten Island, NY and it was, without exaggeration, the smoothest moving experience of my life. I had been dreading this move for weeks — packing up a four-bedroom house with two kids and a dog felt impossible — but from the moment Devon and his crew knocked on my door at 7:45 AM, all my anxiety melted away. These guys are true professionals. They came in, did a quick assessment, and then worked like a well-oiled machine for the next five hours. What impressed me most was their attention to the little things. They took the doors off my hinges to get the couch out, then put them right back on. They shrink-wrapped my upholstered furniture to protect against dirt and moisture. They used wardrobe boxes so my clothes stayed on hangers. Devon personally handled my home office equipment, double-boxing my monitors and printers. When they arrived at the destination in Staten Island, NY, the unloading was just as meticulous. They placed every box in the room it was labeled for, reassembled all my bedroom furniture, and even helped me center my dining table under the light fixture. They hauled away all packing materials and left my new home spotless. Total cost was about $5,000, slightly under what two other companies quoted. No damage, no delays, no drama. UniGroup (United Van Lines) has earned a customer for life. Abigail Clark

Verified Review
Laura Collins
2026-07-03
The crew went above and beyond in every way

I am not someone who writes reviews, but after my experience with UniGroup (United Van Lines) moving me from Fort Worth, TX to Pittsburgh, PA, I felt I owed it to other people who are searching for a trustworthy moving company. I had a complicated move — a two-bedroom apartment that included a home gym with heavy weights, a large collection of vinyl records, and several pieces of mid-century modern furniture. Devon and his team handled every single item with a level of care that went above and beyond what I expected. The vinyl records alone took up about 30 boxes, and Devon made sure each box was loaded flat and secured so the records would not warp. My mid-century credenza was wrapped in three layers of moving blankets, corner-protected with cardboard, and then shrink-wrapped. The home gym weights were loaded on the bottom of the truck to create a stable base. These guys clearly know what they are doing. Delivery in Pittsburgh, PA was on time, and the crew placed every item exactly where I wanted it. Total cost: $2,950 for about 1,800 cubic feet. Fair, transparent, and exactly as quoted. Zero damage. Zero stress. I cannot recommend UniGroup (United Van Lines) strongly enough. Laura Collins

Verified Review
Benjamin Collins
2026-07-02
Could not have asked for a better crew

I am writing this review because I want everyone to know how incredible UniGroup (United Van Lines) is. My move from Jersey City, NJ to Denver, CO was handled with a level of professionalism that I did not know existed in the moving industry. Dwight, the crew chief, called me the night before to confirm the arrival time and answer any last-minute questions. The team showed up at exactly 8 AM in a clean, well-maintained truck. They introduced themselves, shook my hand, and asked me to walk them through the house. I have a lot of fragile items — crystal vases, framed artwork, a grandfather clock — and Dwight assured me they would take extra care with each one. Every fragile item was individually wrapped in packing paper and then bubble-wrapped before being placed in a double-walled box. My grandfather clock was padded so heavily it looked like it was wearing a winter coat. The crew loaded my entire two-bedroom apartment in about three hours and did a final walkthrough. Delivery in Denver, CO happened two days later, right on schedule. The unloading crew was equally impressive — careful, respectful, and quick. They laid down runners on my hardwood floors and corner guards on the door frames. I inspected every item and found zero damage. The bill was exactly as quoted: $3,450, no hidden charges. I have already recommended UniGroup (United Van Lines) to three coworkers. Benjamin Collins

Verified Review
Lucia King
2026-07-02
Mostly excellent with just a minor hiccup

Good movers who clearly know what they are doing at UniGroup (United Van Lines). They packed everything carefully and loaded the truck efficiently. The only small issue was that a bolt went missing during the disassembly of my bed frame, but Paulie apologized and replaced it on the spot from a hardware kit they carry. That kind of preparedness says a lot about the company. My move from Sacramento, CA to Chicago, IL went smoothly and cost $2,900. Would use UniGroup (United Van Lines) again. Lucia King

Verified Review
Donna Murphy
2026-07-01
Absolutely top tier service

I cannot believe how efficiently they packed our truck. Not a single inch of space was wasted and nothing shifted during transport. True professionals at work.

Verified Review
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