North American Van Lines has been helping families and businesses move since 1933. Known for their extensive network of agents and professional moving crews, they provide reliable long-distance and local moving services nationwide.
Best customer service I have experienced in years. From the first quote call to post-delivery follow-up, they treated me like I mattered. The move itself was flawless.
The entire team was incredibly respectful of our home and belongings. They wore shoe covers inside, laid down floor protection, and cleaned up after themselves. Exceptional.
Overall a really positive experience. The movers were careful and professional. Only docking one star because the truck showed up about thirty minutes late, but they made up for it with speed.
Reliable service at a fair price. The crew was polite, worked hard, and finished faster than expected. Communication from the office could be a bit better, but the actual move was great.
Very impressed with how organized they were. Every box was labeled and placed in the right room. No damage, no drama. Exactly what you want on moving day.
I am not someone who writes reviews, but after my experience with North American Van Lines moving me from Arlington, TX to Colorado Springs, CO, I felt I owed it to other people who are searching for a trustworthy moving company. I had a complicated move — a two-bedroom apartment that included a home gym with heavy weights, a large collection of vinyl records, and several pieces of mid-century modern furniture. Devon and his team handled every single item with a level of care that went above and beyond what I expected. The vinyl records alone took up about 30 boxes, and Devon made sure each box was loaded flat and secured so the records would not warp. My mid-century credenza was wrapped in three layers of moving blankets, corner-protected with cardboard, and then shrink-wrapped. The home gym weights were loaded on the bottom of the truck to create a stable base. These guys clearly know what they are doing. Delivery in Colorado Springs, CO was on time, and the crew placed every item exactly where I wanted it. Total cost: $2,950 for about 1,800 cubic feet. Fair, transparent, and exactly as quoted. Zero damage. Zero stress. I cannot recommend North American Van Lines strongly enough. Megan Foster
Where do I even begin? North American Van Lines handled my move from Miami, FL to Raleigh, NC and it was, without exaggeration, the smoothest moving experience of my life. I had been dreading this move for weeks — packing up a four-bedroom house with two kids and a dog felt impossible — but from the moment Andre and his crew knocked on my door at 7:45 AM, all my anxiety melted away. These guys are true professionals. They came in, did a quick assessment, and then worked like a well-oiled machine for the next five hours. What impressed me most was their attention to the little things. They took the doors off my hinges to get the couch out, then put them right back on. They shrink-wrapped my upholstered furniture to protect against dirt and moisture. They used wardrobe boxes so my clothes stayed on hangers. Andre personally handled my home office equipment, double-boxing my monitors and printers. When they arrived at the destination in Raleigh, NC, the unloading was just as meticulous. They placed every box in the room it was labeled for, reassembled all my bedroom furniture, and even helped me center my dining table under the light fixture. They hauled away all packing materials and left my new home spotless. Total cost was about $5,000, slightly under what two other companies quoted. No damage, no delays, no drama. North American Van Lines has earned a customer for life. Ashley Harris
I am writing this review because I want everyone to know how incredible North American Van Lines is. My move from Raleigh, NC to Staten Island, NY was handled with a level of professionalism that I did not know existed in the moving industry. Devon, the crew chief, called me the night before to confirm the arrival time and answer any last-minute questions. The team showed up at exactly 8 AM in a clean, well-maintained truck. They introduced themselves, shook my hand, and asked me to walk them through the house. I have a lot of fragile items — crystal vases, framed artwork, a grandfather clock — and Devon assured me they would take extra care with each one. Every fragile item was individually wrapped in packing paper and then bubble-wrapped before being placed in a double-walled box. My grandfather clock was padded so heavily it looked like it was wearing a winter coat. The crew loaded my entire two-bedroom apartment in about three hours and did a final walkthrough. Delivery in Staten Island, NY happened two days later, right on schedule. The unloading crew was equally impressive — careful, respectful, and quick. They laid down runners on my hardwood floors and corner guards on the door frames. I inspected every item and found zero damage. The bill was exactly as quoted: $3,450, no hidden charges. I have already recommended North American Van Lines to three coworkers. Tyler Scott
After being burned by a different moving company last year, I was extremely cautious about who I hired for my move from Long Beach, CA to Memphis, TN. I did extensive research, read dozens of reviews, and ultimately chose North American Van Lines based on their consistently high ratings and transparent pricing. That decision paid off in every possible way. The office staff was responsive from day one — they answered all my questions, provided a detailed binding estimate, and never pressured me into buying services I did not need. On moving day, Sam and his three-person team arrived at 8:30 AM and got straight to work. I was particularly impressed by how they handled my specialty items. I have a vintage pinball machine that weighs over 300 pounds, and Sam knew exactly how to secure it for transport. He used furniture sliders to get it out of my basement, wrapped it in multiple layers of moving blankets, and strapped it securely to the wall of the truck. They also took great care with my king-size bed frame, disassembling it carefully and bagging all the hardware. The drive to Memphis, TN took about a day and a half, and the driver checked in with me regularly. When they arrived, the unloading was just as careful. Total cost was $3,900, within $50 of the original estimate. This is what a professional moving experience should look like. North American Van Lines has restored my faith in moving companies. Crystal Nguyen
Moving is ranked as one of the most stressful life events, but after my experience with North American Van Lines moving me from Arlington, TX to Las Vegas, NV, I think that ranking needs to be revisited. The entire process was so smooth and well-organized that I actually enjoyed the experience. Jamal and his crew arrived at 8:00 AM and they were all business — in the best way possible. They came in, assessed the situation, and created a game plan on the spot. They designated one person to handle the kitchen, one to handle the bedrooms, and Jamal took charge of the living room and all the large furniture. They moved in perfect synchronization, calling out to each other as they passed in the hallway. My reclining sofa, which I was sure would not fit through the front door, was expertly maneuvered by Jamal using furniture sliders and a rotating technique. At the new place in Las Vegas, NV, they were just as meticulous. They protected my new floors with cardboard runners, padded the door frames, and placed every item exactly where I pointed. They reassembled my bed frame, my desk, and my bookshelves, and took all the packing materials away. The cost was $2,800 for a one-bedroom long-distance move, very competitive. North American Van Lines is worth every penny. Charlotte Watson
Good experience overall. The team was friendly and professional. The price was competitive. Only issue was a short delay at pickup, but they communicated it well in advance.
The movers worked quickly and were very polite. Move took slightly longer than estimated but they were thorough and nothing was damaged. Would hire again.
They did a solid job moving our three-bedroom apartment. A couple of boxes got slightly dented but nothing was broken. Good value for money and I would hire them again.
Moved across three state lines and they were with me every step of the way. Constant communication, careful handling, and delivered on the exact day promised.
Had a complicated move with a storage unit stop in between. They coordinated everything perfectly. Not a single hiccup. This company clearly knows what they are doing.
The estimate was spot-on with no hidden fees at the end. The movers were polite and efficient. They finished a three-bedroom apartment in under five hours. Incredibly impressive.
The estimate was spot-on with no hidden fees at the end. The movers were polite and efficient. They finished a three-bedroom apartment in under five hours. Incredibly impressive.
They moved a two-bedroom apartment in just under four hours. Everything was wrapped, stacked, and handled with care. The price was fair and the service was excellent.
I cannot believe how efficiently they packed our truck. Not a single inch of space was wasted and nothing shifted during transport. True professionals at work.
The crew was energetic and positive all day long, even during a hot summer move. Never complained, always smiled, and worked incredibly hard. Truly exceptional people.